Windsor, VT – Mt. Ascutney Hospital and Health Center (MAHHC), a Dartmouth Health member, has named Dawn Paczkowski, a clinical secretary, MAHHC’s Employee of the Month for July 2025. MAHHC recognizes employees who consistently exceed expectations with reliability and daily dedication to their work.
In her role, Paczkowski coordinates and schedules patient appointments and procedures, manages insurance tasks and phone inquiries, and provides team support and excellent customer service. She joined MAHHC in February 2020.
Paczkowski’s nominator said, “Dawn’s customer service is stellar, and she greets everyone with a smile . . . When she takes the day off, our ‘regulars’ always ask where she is and when she returns, they ask her how she is. She works well with others, helps where needed and is big into problem-solving. She helps keep our department strong. We are lucky to have Dawn.”
About Mt. Ascutney Hospital and Health Center
Founded in 1933, Mt. Ascutney Hospital and Health Center (MAHHC) is a not-for-profit community hospital network in Vermont, including the critical access-designated Mt. Ascutney Hospital and Historic Homes of Runnemede, a senior residential care campus, in Windsor, as well as the Ottauquechee Health Center in Woodstock. A member of the Dartmouth Health system, MAHHC provides primary care and a comprehensive suite of specialty services, along with 25 inpatient beds, a therapeutic pool and an acclaimed, fully modernized 10-bed Acute Rehabilitation Center. Mt. Ascutney Hospital and Health Center is dedicated to improving the lives of those it serves and is at the hub of a wide network of community resources that have partnered to cover gaps in services and improve overall population health. One of the largest employers in the area, MAHHC acknowledges its employees as its greatest asset and has been recognized by the Governor's Office with an Excellence in Worksite Wellness award.
Mt. Ascutney Hospital and Health Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), is a recent recipient of Best Practice recognition by the National Rural Health Association (NRHA) for health care quality, and is recognized by the American Hospital Association (AHA) as one of the "Most Wired" hospitals for integration of technology to boost clinical performance. The National Committee for Quality Assurance (NCQA) has awarded MAHHC with Level 3 status, the highest level of medical home designation.