All Dartmouth Health facilities have some visitor restrictions.
For patients in inpatient/acute care
- Visitation for patients in end-of-life care will be managed by their care team. Visitors will be welcomed when a patient transitions to comfort measures, social distancing guidelines observed and all must be COVID-19 negative.
- For dual occupancy rooms, visitor presence will be dependent on the space available and the needs and preference of both patients.
For patients in emergency department and express/urgent care
One visitor is permitted at one time, except:
- Two parents or primary caregivers for pediatric and geriatric patients.
- One additional and consistent support person may be permitted in circumstances such as for a patient who requires assistance to access care or assistance in providing detailed medical history.
- Visitation for patients in end-of-life care will be managed by their care team. Visitors will be welcomed when a patient transitions to comfort measures, social distancing guidelines observed and all must be COVID-19 negative.
- Visitor presence will be dependent on the space available.
For approved caregivers
- Masks are required for those who are not feeling well, have respiratory symptoms, or have been exposed to COVID-19. If you need a mask, please ask and one will be provided to you.
- Please stay in the patient's room for the duration of the medical visit and do not congregate in waiting rooms, or lobbies before, after, or between.
- All visitors are required to wash their hands upon entry/exit from the building, entry/exit from the unit or clinic, and entry/exit from patient rooms.
For patients in outpatient clinics
- One visitor/family member is permitted to accompany patients to outpatient visits if the patient requires support and assistance to access their appointment. Support people providing this level of assistance by accompanying a patient will be screened upon check-in at the clinic. It is expected that the support person will remain with the patient throughout their visit and will not remain in the waiting room.
- One additional and consistent support person may be permitted in circumstances such as for a patient who requires assistance to access care or assistance in providing detailed medical history.
- Visitors or support people who have symptoms of contagious illness will not be permitted to enter the facility and should follow-up with their own healthcare providers.
- Two parents or primary caregivers may accompany pediatric and geriatric patients.
- For patients who would benefit from other forms of support during a visit (such as a family member to listen, participate in the discussion, etc.), every effort will be made to support our patients and their families by use of technology.